Effective date: 3 October 2026. This notice describes personal information handled through phoolbandi.in, the Phool Bandi WordPress and WooCommerce store.
Information you provide
When you create an account, place an order or contact us, the information you provide can include your name, email address, billing and delivery addresses, optional telephone number, order details and messages. Account records and order history help the store manage your account and purchases. If you submit a product review or public comment, its content and displayed name can be visible to other visitors; avoid including private information.
Orders, fulfilment and communication
WordPress and WooCommerce process account and order information to operate the store, maintain order records, handle customer enquiries and support order fulfilment. Delivery information is used to arrange fulfilment of an order. Information needed for that task may be provided to the service handling the delivery. This notice does not promise a delivery area, charge or timeframe.
We use the contact information supplied with an enquiry or order to respond and communicate about it. Please provide accurate information and do not send card details, account passwords or other sensitive credentials by email.
Payment processing
The store has a Razorpay payment integration. Payments offered through Razorpay are processed by that provider. Payment information submitted through its payment interface is subject to its own privacy practices. The store receives order and transaction information needed to record the payment status. This notice does not claim that every payment method is available.
Cookies and website technologies
WordPress and WooCommerce use cookies and related browser storage for essential functions such as account sign-in, security, maintaining a shopping session and remembering cart contents. Payment interfaces may also use technologies needed to process a payment. You can manage or remove cookies and website storage through your browser. Blocking essential storage can prevent sign-in, cart or checkout functions from working correctly.
Store reporting
WooCommerce includes store reports and order-attribution features that record purchase information and available information about how an order reached the store. Google Analytics is not configured with a measurement ID in the current site settings; this notice does not describe an active Google Analytics tracking service. This notice will need updating if visitor analytics or other data-processing services are introduced.
Service providers
Operating the website involves services for hosting, payment processing, website administration and customer email. Those services process information necessary for their roles. Razorpay is the payment integration confirmed in this store. WordPress and WooCommerce are the website and store software; using that software alone does not mean every order is sent to the software vendor. For questions about providers handling a particular order or enquiry, contact us.
Transactional customer email is routed through the configured Hostinger SMTP service using orders@phoolbandi.in. The website’s email logging is enabled with a configured retention period of 14 days. This log setting does not determine how long order records, account records or copies held by email providers are retained.
Retention
The current store settings do not specify fixed automatic deletion periods for inactive accounts or completed and refunded orders. Such records can therefore remain stored unless separately removed. We do not promise a deletion date or a fixed retention period. Contact us to ask about information associated with your account, order or enquiry. Any request must take account of records still needed for the transaction and applicable obligations.
Security limitations
No website or communication system can guarantee complete security. Keep your account credentials private, use a password you do not reuse elsewhere and contact us if you suspect unauthorised activity involving your account.
Your privacy choices
You can review available account and address information through My Account. You may also ask about access to, correction of or deletion of information associated with your account or order. We may need enough information to verify that the request concerns your records; do not send passwords or payment-card details. Requests are considered in light of transaction records and applicable requirements, without a promised response period in this notice.
Privacy questions and updates
Email phoolbandi@gmail.com or use the Contact Phool Bandi page for privacy questions. This notice may be updated to reflect changes in the website or its processing of information. Check the effective date when reviewing it.